We are an HONEST an AMAZING a FRIENDLY a RELIABLE a REWARDING a DEDICATED a COLLABORATIVE a MEANINGFUL an EXCITED a HELPFUL a PASSIONATE a REWARDING a UNIQUE a SATISFYING a SAFE a GRATEFUL an INTERESTING a GREAT a FANTASTIC a FUN Team
Hear From Our Team...
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Working in this position at PHI has been a rewarding and meaningful experience. One of the most fulfilling aspects of the role is building strong relationships with students and their families and seeing the positive impact that consistent support and programming can have. The environment is supportive, and there is always someone willing to help when questions come up.
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There are times when you assist someone and you now have become someone they know they can trust and who can be counted on to be a support for them. I haven't mentioned the administrative side of the job that also needs tending. It can be a lot. All of that said, being a Resident Service Coordinator is rewarding and fun and definitely never dull.
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Working at Pacific Housing Inc as a Resident Service Specialist has been a fulfilling and challenging experience. Depending on the day, you have to be ready to assist residents with various roadblocks they may face that impede their daily lives.
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As an employee of Pacific Housing Inc. I am excited to share my experience with you. Why an RSS - Resident Service Specialist, because it's emotionally rewarding when you can provide a service, not to just someone you know but to anyone. Having this opportunity to assist residents with various resources as well as engaging with kids in the after-school program has been a privilege.
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I never thought I would find a job within my interests of wanting to do public relations and communications, I find it so helpful that this is my first role allowing me to use my creative mindset to help others and collaborate with coworkers on what kind of ideas we can do for our sites. I love the fact I can work with people of all ages with daily aspects of life. This is the first step if you plan on taking a career to provide free resources to the public.
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Being an RSS at PHI is helping me grow in so many ways, in both my professional and personal life. Everyone leads with a genuine passion to see each other succeed, and I feel so grateful to have such a rewarding job that stimulates and refines my skills and passions.
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Being a Resident Service Coordinator is an interesting position, and like every job has its ups and downs. Sometimes you need to be an investigator tracking down leads for services that could help a resident or a community provider that might be willing to do an educational workshop for the building. Other days you are doing things more one on one, helping a resident apply for benefits or connect to a needed service.
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A lot of companies will say that they value employee feedback and that they provide support for their employees, but PHI truly embodies that culture! Everybody is extremely supportive and willingly to take the extra mile to make sure you get all your questions answered and help to provide solutions to any problems that may arise.
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The largest struggle I have faced in this role is time management in regards to planning, filling out and submitting the appropriate forms, meetings and running programs. On busy days, it can be a little hectic trying to balance everything, but I have managed thus far. Everyday, I look forward to seeing the residents and doing fun activities I have planned. I hope in the future to meet even more residents and to host fun events that help them feel happy and comfortable in their community!
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I enjoy working collaboratively with residents on best ways to find solutions to the problems they are facing, be it food insecurity, getting connected to public assistance programs, or health and wellness needs. As a RSS, we also run an after school program for
children at the apartment complex. I enjoy creating activities and lesson plans based on kids' interests, and spending time outdoors playing games.
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I think when it boils down to jobs that do not attempt to know their employees this is definitely not one of them. This job allows me to use my public relations skills to help me further dig my way to helping the area that I have been placed in.
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I am grateful to PHI for giving me this kind of purpose that feels so fulfilling. If you care about people and want your work to matter in the small, everyday moments, this is a place where you can grow and make a difference.
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My experience at PHI has been fantastic! Everyone is so welcoming, kind, and ready to lend a helping hand to make the transition into the role as smooth as possible. The training truly goes in depth and covers everything that you will need and come across in your role. My manager is very communicative and goes above and beyond to make sure I have all the tools and support that I need to prepare for my role. I have really enjoyed working for this company 🙂
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Overall, this position offers meaningful work, opportunities for growth, and a supportive team that genuinely wants to see you succeed. It’s a great fit for someone who values relationship-building, organization, flexibility, and making a positive difference in students’ lives.
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When I joined PHI, I didn't know that there is a job like this. Growing up, I've lived in apartments but I've never had a program in our apartment complex. Now that I'm a RSS, I wish there was one where I lived. I love that I can help the residents with what they need and get to know about them at the same time.
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Every day brings a different challenge and a new experience. There are times when you know a resident needs assistance and they do not want to accept your help. Sometimes you work hard to set up an event or presentation you think will be really interesting and beneficial and 3 residents show up.
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This job has shown me how much small moments can change someone’s day. Sometimes it is coming together for a pizza party, playing Jenga and Candy Crush, or choosing a toy under the tree during a holiday party. Sometimes it is simply helping a resident feel more connected to the community.
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After taking some time out of the workforce to focus on raising my kids, it has been so refreshing and encouraging to able to step back in it with the amount of support, flexibility, and thrive for personal growth that PHI has to offer!
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The position of Resident Service Specialist is incredibly fulfilling! I enjoy connecting with residents to share valuable resources and community programs that can improve their lives. It's an exciting opportunity to foster a safe and welcoming environment while creating memorable experiences. Whether it's designing flyers, crafting calendars, or organizing special events, every task brings joy and adds a fun, engaging atmosphere for everyone involved!
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Pacific Housing Inc. is a wonderful non-profit to work for. You will be surrounded by many incredible, kind people who are always there to support you. My supervisor is always there for me, ready to help and assist me with any issue I may face at my site. Furthermore, it's incredibly rewarding to help residents with any inquiries or problems they may be facing. If you want to work for a non-profit that truly cares about its employees and residents, then Pacific Housing Inc. is the place to work!.
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I was referred to the company by a Co-worker who also took a part time position as a Resident Service Specialist. While searching the Pacific Housing Inc. website I was right away interested in working for the company. I know a few family members that live in apartment complexes and none of them have the PHI Program with a Resident Service Specialist being offered there.
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I have been with PHI for 90 days now and already looking for more ways to ensure everyone can participate in what I feel will be a long-lasting impact to their life. You can't help but succeed at PHI with the amount of support each employee is given. If you are looking to enjoy your work and feel fulfilled, look no further.
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What's the tough part? PHI is behind in technology and some of the processes could be more efficient. What I have identified is a willingness to change, I know it just takes time. I can appreciate this from any company I have worked for. If you are looking for a position you can grow, apply your skills and creativity and have meaningful connections with the community, this is definitely a job for consideration.
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I admit I was a bit anxious to start because I had no idea what to expect for the site I was going to be placed at. I was wanting to know what to expect when it comes down to the contribution of the residents as in if they are willing to use the free resources that we provide and after school program we can provide. Sometimes when they aren't interested, we have to take that with a grain of salt.
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I've grown closer to the residents here and get to know each one of them during the program and with the events that I host. There are challenges that I have to face but at the end of the day, I can lean on my team members to help me. We're building a community and helping out each other and that's why I've stayed to be a RSS.
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PHI is so welcoming, professional, and an amazing place to be. I look forward to walking into work every day and have felt prioritized and supported by my managers through every step. They truly show you through their daily actions that they care about our mental health and wellbeing.
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One of the greatest strengths of this position is its flexibility. It is a great role for individuals who have other jobs or family responsibilities, as the structure and support allow you to balance multiple commitments while still being successful and effective in your work.
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Not every day looks the same and that’s both a challenge and a motivator for me. I’m used to hands-on training and with this position it’s all virtual and solo rather than shadowing another person, so just be prepared for that. It can be easy to focus on the quantity, but in a job like this you need to be focused on the quality. Just remember to be yourself and roll with punches!
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Pacific Housing Incorporated is one of the best companies I've ever had the pleasure at which to work. PHI has so much to offer Residents. I'm enthralled to be part of it. Not only do they care about their employees; they go out of their way to provide for the community. If something is needed, I can always count on my team at PHI to come through and give me dependable aid and support to help our Residents. Generosity is a true virtue. Whether it be to help, teach, or even entertain, PHI is there making the difference.
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Not only does the Mission statement advocate to promote the development of quality affordable housing, affordable housing programs, but also quality resident services. The Service Coordination Program is such a nice one-on-one service to assist the residents in finding resources or helping refer them in the right direction. I am very happy to be a part of this company and helping our residents in all areas I can possible. Helping make a deference one person at a time.
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PHI management is SO KIND! I can tell they really try to make working there a pleasant experience. My manager had been very helpful during the training and to this day answers all of my many questions with ease!
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Being part of PHI is one of the most meaningful experiences of my life. The company’s mission aligns with my values of supporting others and being a channel to use my abilities to contribute to human growth. Working here offers a continuous opportunity to learn, grow, and share in a way that enriches me personally and professionally.
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Pacific Housing is so welcoming and makes working a joy! My team and manger are always available and I feel very supported. The onboarding training made me well prepared to start and I feel the skills I am gaining on this job will benefit me even far beyond this job. It truly is a very caring environment and I feel lucky to be a part of it!
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Working as a Resident Services Specialist at PHI has been a rewarding experience. I have learned how to balance both the administrative and people-centered parts of the role, from organizing events to supporting residents in meaningful ways. The job can be fast paced and there is always something new to learn, but the support from the team makes a big difference. If you enjoy helping others and seeing the impact of your work every day, this position is a great fit.
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I have felt supported by everyone in Pacific Housing from my first day on the job. I have been encouraged to think of creative and innovated ways to best serve the residents I work with. I enjoy the family style environment here at PHI.
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I have worked with nonprofits for over 15 years. None of them are perfect. One of the traits I look for in the support that is provided. PHI provide plenty of it and I feel the leadership wants to see you succeed and expand as far as you can. Not every day will be easy and this position requires flexibility and patience. I feel PHI cares about your wellbeing and the office as well as outside of it.
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Pacific Housing Inc. is a company I feel proud to work for. The work we put out doesn’t feel like I’m at a job, but rather like I’m helping a friend out. It fills my bucket every time I can be there for a resident whether it’s helping them learn to navigate their email account, creating a space where their kids feel welcomed and safe, or even just being a friendly face to chat with.
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I am a Resident Service Specialist at Pacific Housing Inc. I am have been here 90 days and have really enjoyed it so far. My coworker who trained me and my supervisor both were very helpful and welcoming from the beginning. I like how they make you feel like you matter
and they are here to help with things you may not understand or with situations you might have difficulties with. I enjoy working in that type of atmosphere because you can grow and build your confidence when you know your fellow coworkers want to see you succeed.
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I have recently hit my 90 day checkpoint working with Pacific Housing Inc. I have had a wonderful experience in this role thus far. It was a little slow at first, while I was in the process of getting the word out there about my programs. I have since had daily participation in after school connect at my property. I am still looking to increase adult participation, with hopes to improve in the upcoming month.
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I was not sure what I was getting in to when I applied for and then was offered my position as a RSS with PHI. I have been remarkably impressed with each triumph and challenge I have encountered in the several months I have been onboard. I feel very supported by my direct supervisor and with the team they supervise. PHI is a company I am proud to be associated with; they are transparent, compassionate and very professional.
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