Resident Services Manager
Van joined the PHI team in March of 2017, is based in San Jose, California, as the Regional Manager for the Bay Area. Van supervises resident services programs at 19 affordable housing communities in Northern and Central California. She ensures compliance with PHI policies, procedures and training requirements.
Van strives to keep her Resident Service Specialist engaged in their career and creates an environment that lends to high participation by residents. She also provides creative programming for her staff keeping content fresh and interesting for everyone. In addition, Van works with many community partners to enhance resident services programs and bring resources to our families and seniors.
Van and many of her RSS are bilingual bringing an advantage to the communication efforts for the residents. Van continues to be a great advocate for Pacific Housing Inc, her staff, and all the residents at each of her assigned communities. Prior to joining PHI, Van served over 5 years as the Resident Services Manager for FPI Management.
Van holds a Bachelor’s degree in Business Administration from University of Economics in Ho Chi Minh City, Vietnam.
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